Common Inquiries

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911 Addressing (house numbering)
GIS Dept.
9-1-1 Areas
Community Services
Access
Front Counter 250-828-4131
Assessment Information
BC Assessment 250-376-6281
Additional Dwelling
Planning Dept.
Animal Control
Bylaw Compliance
Benchmarks (how much land needs to be built up)
Planning Dept.
Board of Directors
Legislative Servcies
Boating Restrictions
Planning Dept.
Bookmobile
Library System 250-374-8866
Building Code Books
TRU or copy pages at library
Building Inspection
Building Department
Building Inspection Line - to call for inspection
250-377-7076
Buoys (River)
Community Services
Burn Registration Number
1-888-797-1717 (to burn forest waste)
Burning Restrictions and Wildfire Info
Forestry - www.bcwildfire.ca
or 1-888-336-7378
Venting Index 250-861-7405
Business Licenses
Planning Dept.
Bylaw Compliance - Untidy/Unsightly
Bylaw Compliance
Campgrounds
Planning Dept.
Cemeteries - within TNRD (Municipal)
Community Services
           - Private
Min Attorney General (Consumer Services Division) 250-387-1271
           - Areas A & B
Sherri Madden 250-674-3530
Contamination
(wood, soil, oil tanks, etc) EHS Dept.
Culverts
Min of Transportation 250- 828-4002
Dangerous Dogs
K-9 Dog Control 1.877.379.2821
Demographic Info (Population)
Planning Dept.
De-Registration of Mobile Homes
Service BC 250-828-4540
Development Permits
Planning Dept.
Development Variance Permits
Planning Dept.
Docks
Front Counter 250-828-4131
Driveways
Municipality or MoT 828-4002 if not in municipality
Dykes
Community Services
Easements (Road)
Min of Transportation 250- 828-4002
Easements (On Property)
GIS Dept. has some info
Eco Card Orders & remittances
Finance Dept.
Economic Development
Venture Kamloops 250-828-6818
Elections
Legislative Services
Electrical Inspections
BC Safety Authority 250-314-6000
Emergency Management
Community Services
Farm Status
BC Assessment 250-376-6281
Fencing - if in subdivision
Planning Dept.
Fencing - cattle grazing
Between land owners
Fencing - swimming pool
No TNRD regulations - Call insurance company
Film Commission
Thompson-Nicola Film Commission
Fire Protection
Community Services
Fireworks
Wildfire Management Branch 1-888-797-1717
Floating Homes
Planning Dept.
Flood Plain Info
Building Dept. or Min Environment
Flood Plain Mapping
North & South Thompson - GIS Dept.
- otherwise Min Environment, Water Mgmt
Garbage not picked up/general complaints
EHS Dept.
Garbage fee complaints
EHS Dept.
Geo-thermo
Contact builder
Gas Inspector
BC Safety Authority 250-314-6000
Grants - TNRD
Community Services
Grants
Venture Kamloops 250- 828-6818
Gravel Pit
Planning Dept.
Grazing Boundaries
Ministry of Agriculture & Lands 250-371-6050
Hazardous Waste
EHS Dept.
House Numbering
GIS Dept.
Illegal Dumping of Garbage (rural)
EHS Dept. (note licence plate & call ASAP)
Irrigation Permits
Ministry of Agriculture & Lands 250-371-6050
Knapweed
EHS Dept.
Landfill - Account Set Up
Finance Dept.
Landfill Sites
EHS Dept.
Land Reserve Commission
Planning Dept.
Land Use
Planning Dept.
Library related calls
Library System
Liquor Licensing
Planning Department
Mapping
GIS Dept.
Mapping - Aerial
Ministry of Forests
Mapping - Property Dimensions
Land Titles
Mapping - Soil
Ministry of Environment 250- 371-6200
Mobile Home Parks
Planning Dept.
Mobile Home Parks - problems between landlord and tenants
Residential Tenancy Office - Kelowna
1-800-665-8779
Mosquito Control
Mosquito Hotline 250- 372-5700
Mosquito Control
EHS Dept.
Movies (Film)
Thompson-Nicola Film Commission
Noise Control
Bylaw Compliance
Oil Tanks
Ministry of Environment 250- 371-6200
Parks
Community Services
Permit Listings
Building Dept.
Personnel
HR Dept.
Pine Beetle
Planning Dept.
Plumbing Permits
Building Dept.
Population Statistics
Planning Dept.
Power Pole (down or damaged)
BC Hydro 1-888-769-3766
Property Taxes
Service BC 250-828-4540 or Surveyor of
Taxes (Victoria) 250-387-0555
Property Taxation Rates (Mill Rates)
Finance Dept.
Public Hearings
Planning Dept.
Recycling
EHS Dept.
Recycling - Logistics (shipping, trucking)
EHS Dept.
Refrigerator Disposal
EHS Dept., (BC Hydro will pick up if
working or certain landfills)
Refuse
EHS Dept.
Rezoning
Planning Dept.
Roads
Ministry of Transportation - District 250-828-4002
Road Name Change
Ministry of Transportation - District 250-828-4002
Septic pumping at Paul Lake
(TNRD looks after septic pumping at Paul Lk)
EHS Dept. - Utility Services
Septic Disposal Permits
Health Practitioners (list through Interior Health
Authority 250 -851-7340
Setbacks
Planning Dept.
Sewage Hookup
Building Dept.
Sewer/Water - new connection
Building Dept..
Signs (along highway or roadway)
Ministry of Transportation 250- 828-4002
Signs - advertising for own use
Planning Dept. (may be zoning restrictions)
Snow Load
Building Dept.
Soil Conservation
Planning Dept.
Soil Contamination
EHS Dept.
Spruce Budworm
Lorraine McLaughlin, Min Forests 250-828-4179
Strata Corp (governed by)
Superintendant of Real Estate
Street Lighting (outages)
Community Services
Street Lighting (poles down)
BC Hydro 1-888-769-3766
Subdivision
Planning Dept.
Survey Certificates
- some at bldg dept
- landowner
- surveyor (if known)
- or need to hire new surveyor
Taxes - TNRD charges or mill rates
Finance Dept.
Taxes - payments or amounts owing
Service BC (250) 828-4540
Or Surveyor of Taxes 1-800-663-7867
Television
Community Services
Television - Spences Bridge
Jim Ryan, Spences Bridge Community Club President 250-458-2282
Temporary Use Permit
Planning Dept.
Tenancy Branch (Kelowna)
Forms online www.rto.gov.bc.ca
Tipping Fees
EHS Dept.
Tipping Fee Complaints
EHS Dept.
Topsoil Removal Permits
Planning Dept.
Train Whistling
Community Services
Transfer Stations/bin repair
EHS Dept.
Transit
Community Services
Turbidity Study
FBMP Regional Coordinator Phil Hallinan 250-376-4459
Tussock Moth
Lorraine McLaughlin, Ministry of Forests 250-828-4179
Untidy Premises
Bylaw Compliance
Utility Billing Inquiries
Finance Dept.
Utility System Inquiries
EHS Dept. - Utilities
Utility - non TNRD
Water Management Branch-Victoria 250-387-3421
Interior Health 250-851-7300
Legislative Services
Waste Management
EHS Dept.
Water Rights/Water Licenses
Front Counter 250-828-4131
Water Service Info
<5 units - Interior Health 250-851-7300
>5 units - Water Management Branch-Victoria 250-387-3421
Water/Sewer - new connections
Building Dept.
Water Testing
Interior Health or Eco Tech Labs 250-573-5700
Weed Control
EHS Dept.
Wells
<5 units - Interior Health 250-851-7300
>5 units - Water Management Branch-Victoria 250- 387-3421
Wells - Registration of quantity of water
Front Counter 250-828-4131
Wild Fire Covenant
Planning Dept.
Wildfire Info
Forestry - www.bcwildfire.ca
or 1-888-336-7378
Venting Index 250-861-7405
Woodcutting Permits
Front Counter 250-828-4131
Wood heater Inspections
Building Department
Worm Composting
EHS Dept.
Worm Composting workshops
EHS Dept.
Yard Composting
EHS Dept.
Zoning
Planning Dept.

 

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