Authorization for Water Service Turn On/Off

Notice: Changes to Service Fees Effective April 1, 2024, water service can now be turned on or off at no charge once per year, eliminating the previous $50 fee for each request. This change is to encourage seasonal residents to turn off water in winter for vacant property.

This change has been made in conjunction with changes to base rate billing. Effective April 1, 2024, base rates will now be applied to customers each quarter regardless of whether their water is on or off. Base rates fund fixed costs of each water system, and this change ensures that operating costs are distributed more evenly among customers.

A Water Turn On/Off Authorization Form is required to have your community water service turned on or off.

Please fill our the online form below, or print and send your completed form by email to utilityservices@tnrd.ca or by mail to:

TNRD Utilities Department
300 – 465 Victoria Street
Kamloops, BC
V2C 2A9

Online Form

Authorization for Water Service Turn On/Off

Name

First Name

Last Name

Phone

I hereby request the Thompson-Nicola Regional District turn my water service on or off to the premises situated at:

Civic Address

Account Number

Community Water System

Service Request

Water Service On

Water Service Off

What date would you like the service turned on or off? Must be 5 business days prior to requested date to avoid a 50% surcharge:

I understand and agree:

to have the water service turned back on or off, I must give notice in writing, five business days prior to the requested service date

water service may be turned on free of charge once per year and turned off free of charge once per year. A fee of $50.00 applies for any additional service on/ off requests in a calendar year

Privacy Notice:

Your personal information and property information are being collected under section 26(c) of the Freedom of Information and Protection of Privacy Act (FIPPA), for the purpose of processing your water on/ off authorization request for your property. The TNRD will only collect, use, or disclose personal and confidential information when a specific use or disclosure is authorized by FIPPA.

For more information about our commitment to privacy protection and accountable access to information, view our Privacy and Confidentiality Policy on our Information and Privacy FAQ webpage. You can also contact us by email at foi@tnrd.ca, by phone at 250-377-6281, or by mail 300-465 Victoria St., Kamloops, B.C., V2C 2A9.

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